Our Policies

Focus

Our focus is on discipline (we get the job done), detail (we aim for perfection) and delivery (we deliver on time).

Internal Strategies

• Crystallise:  We identify our purpose for being and our missions and goals

• Organise:  Our offices are neat and tidy and we have sound systems in place

• Prioritise:  We focus on the activities that will achieve our goals and objectives

• Strategise:  We think, scheme, plan and identify the activities required to achieve our goals

• Execute:  We make it happen effectively and efficiently.

• Feedback:  We monitor, measure and evaluate our performance for continuous improvement

Ethics

• We act with integrity, dignity and care

• We are independent, objective and responsible

• We are respectful, honest and fair

• We respect confidentiality, avoid conflicts of interest and honour all commitments

Service Delivery

• Our service is relevant to the needs of our clients

• The information supplied is reliable, i.e. it is well researched, accurate, and based on reliable sources

Protection of Personal Information Act - Please click here to open a copy of this document.

If we fail in any of the above areas, do not hesitate to let us know so we can rectify the situation.